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Why am I receiving open notifications that just indicate 'Gmail'?

Last Updated: Jul 27, 2018 11:55AM CEST
If you receive an open notification that says 'Read using Gmail' this usually means that the email in question has been opened either using the Gmail app on a mobile device or in Gmail via a web browser that is not Chrome. 

Google´s policy concerning how images are displayed in Gmail can sometimes generate inaccurate device data for these types of opens and so to avoid providing you with false information we notify you that the email was opened using Gmail instead (which, whilst not particularly detailed, is at least accurate).

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