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Not working? Reinstall Mailtrack

Last Updated: Apr 19, 2018 06:13PM CEST
Our users don't usually have problems with Mailtrack. But when they do, most cases are solved with a simple re-installation. Follow this instructions for Chrome, Firefox and Opera browsers. 

FOR CHROME:

First uninstall Mailtrack:
  • In the upper-right corner of your Chrome browser bar you will see a Mailtrack icon.
  • Use right click and you will see the option "Remove from Chrome"

Second reinstall Mailtrack:
  • Go to Mailtrack website and install Mailtrack
  • Accept the permissions.
  • Choose the email account you want to link with Mailtrack and follow the process

FOR FIREFOX: 

First uninstall Mailtrack:
 
  • Click on the options button in the top right-hand corner of the screen ( ), and then the add-ons option from the menu that appears.
  • Next click on the extensions option from the menu displayed on the left-hand side of the screen.
  • You should then be presented with the option to remove MailTrack from your extensions list. Click on this option to remove MailTrack from the list.
 
Second reinstall MailTrack:
 
  • Go to Mailtrack website and install MailTrack.
  • Accept the permissions.
  • Choose the email account you want to link with Mailtrack and follow the process.


FOR OPERA:

First uninstall MailTrack:
  • Copy/paste opera://settings into a new browser tab in Opera then click on the extensions symbol( ) in the menu bar to the left of the screen to see a list of installed extensions.
  • Scroll down to where "Mailtrack for Gmail: email tracking" is listed then move the mouse to the right until an "X" symbol appears.
  • Click on the "X" symbol to remove MailTrack.

Second reinstall MailTrack:
  • Go to Mailtrack website and install MailTrack.
  • Accept the permissions.
  • Choose the email account you want to link with Mailtrack and follow the process.
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