Support Center

Emails I've sent using Mailtrack are delivered to the promotions tab in Gmail

Last Updated: Sep 26, 2018 02:02PM CEST
Mailtrack does not affect whether your emails are delivered to the promotions tab.

Gmail classifies and delivers emails to the promotions tab based on complex and changing algorithms so there is no surefire way of knowing whether your emails will end up in the promotions tab, however if you follow deliverability best practices such as not adding lots of images or links to your emails this will normally help avoid them being classified as promotions.

http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete