Support Center

I'm a Pro user but I'm still being asked to 'unlock full email activity'

Last Updated: Nov 06, 2018 03:00PM CET
If you've just upgraded to Pro and you're still being asked to unlock full email activity...



...then refreshing the browser tab containing Gmail a couple of times will normally fix this. If not, however, then you will need to enable the Email Activity feature.
 
To enable  the Email Activity feature:

1) Go to your Mailtrack settings.
2) Check the Email Activity option so that it appears as shown below:


3) Click Save settings.




 

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