Support Center

Change your subscription Plan (upgrade or downgrade)

Last Updated: Aug 14, 2019 05:03PM CEST
You can always increase the length of your subscription plan:

- From Monthly Pro to Quarterly Pro.
- From Monthly Pro to Yearly Pro.
- From Quarterly Pro to Yearly Pro.

If you would like to do this, and you paid for your subscription using PayPal, then please contact us at upgrade@mailtrack.io 

If you bought your subscription with a credit/debit card then you should be able to change plans using the options available on our website.

Please note, however, that you can't shorten the length of your subscription plan:

- From Quarterly Pro to Monthly Pro.
- From Yearly Pro to Quarterly Pro.
- From Yearly Pro to Monthly Pro.


If you'd like to change to a shorter subscription plan you would need to wait until the billing period for your current subscription has ended then buy a new subscription for the new desired time period. If you'd like to change the length of time you're subscribed to Mailtrack Pro we recommend that you cancel your subscription's automatic renewal.

Related: How to cancel your automatic subscription renewal

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